Frequently Asked Questions
Everything you need to know about your NORTHERN performance gear.
What is the average shipping time for orders?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
How do I return a product that doesn't fit?
We offer a 30-day hassle-free return policy. Items must be unworn, with original tags attached. You can start your return process through our online portal to receive a prepaid shipping label.
Are NORTHERN products covered by a warranty?
Yes, all our high-performance sports equipment and apparel come with a 1-year limited warranty against manufacturing defects to ensure you can train with confidence.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna or Afterpay.
How should I care for my technical athletic wear?
To preserve moisture-wicking properties, we recommend machine washing in cold water with similar colors and air drying. Avoid using fabric softeners or bleach.
Can I track my order in real-time?
Once your order ships, you will receive an email with a tracking number and a link to our tracking page where you can monitor your package's journey to your doorstep.